News
- Critical Zendesk update: API tokens being replaced with OAuth
- Zendesk Product Update July 2026: Forethought AI Agents, WFM, and Contact Center
- Important Zendesk update: Requiring sender authentication
- Zendesk Product Update June 2026: New AI Tools, IT Asset Management, and Forced Session Timeouts
- Crayon is now SoftwareOne: Same expertise, new brand
- Zendesk Update: AI Ticket Summaries coming to Professional plans and above
Training
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